Common questions
Answers about how we work
Clear answers on estimates, budgets, delivery cycles, code ownership, data protection, and ongoing support.
How are estimates and timelines set?
We estimate after reviewing your requirements, scope, and integrations. Budget ranges and delivery cycles are confirmed in writing before work begins.
Who owns the code and how is data protected?
You own the code once payment is complete. We handle customer data under strict confidentiality, use secure form handling, and hand over code and access securely.
What support and maintenance follow launch?
Post-launch support covers hosting maintenance and agreed response times. Ongoing service commitments are set out in your written agreement.
Have a question we have not covered?
Message our engineering team with your question and we will reply with a clear answer.